Shopify sells. VXQN runs the rest.
The control tower your ops team lives in — every Shopify order, every exception, every rupee, from “Buy Now” to delivered. Priced per order, so we only earn when your order ships.
The interactive demo — dashboard, orders, returns, finance — is built for a full desktop screen.
Open the live demo ↗The layer between Shopify and the courier.
Three external sources of truth bracket one operational layer. Shopify owns the order. The courier owns the movement. VXQN owns everything in between — and proves it.
Not a storefront, not a courier aggregator, not an omnichannel OMS. The operating layer one Shopify ops team runs its whole day inside.
The ops team nobody built for.
Shopify sells. Aggregators stop at the courier handoff. Enterprise OMS assumes marketplaces these brands don’t sell on. The operator’s full day — confirm, ship, recover, return, refund — is left unowned.
COD RTO bleeds margin
28–40% of COD orders come back. Failed deliveries and returns are where the rupees leak, and the courier panel won’t triage them for you.
Five tabs, zero shared truth
Shopify admin, the courier panel, an NDR sheet, a returns sheet, a COD reconciliation sheet — none agree, and nobody owns the gaps between them.
Too big for sheets, wrong-sized for OMS
An 8–50-person ops team shipping 1,500–60,000 orders a month has outgrown spreadsheets, but a heavy legacy enterprise OMS is the wrong tool.
One order. One stage. One owner.
VXQN owns the full post-purchase lifecycle. Every order moves through the same operational pipeline — visible, assignable, and logged at each step.
One system for the whole post-purchase day.
Six things VXQN does that a spreadsheet, a shipping aggregator, and a heavy enterprise OMS each leave undone.
Now VXQN runs the counter too.
Scanner-first billing for your physical store, with GST invoices, split bills and a clean day-end.
Scan. Search. Sell.
Shopify catalog, refreshed read-only. Built for scanners and F-keys.
Every payment. Any split.
Log cash, UPI, card, credit note. Your QR, your card machine.
A proper tax invoice.
Your GSTIN, CGST/SGST, HSN and gapless numbering. Prints on 58/80 mm thermal.
Returns that leave a trail.
Exchanges, credit notes, restock. Amend or cancel bills with edit history.
Every rupee accounted for.
Opening float to blind close. Overrides need a manager’s approval.
Ready for your CA.
Nine reports, including GST summary by HSN and an Excel ledger.
- Add-on pricing₹2,499/month or ₹7,000/quarter from your VXQN wallet. No per-bill fee.
- Kept separateCounter stock and sales run separately. Shopify stock and online orders stay untouched.
- Where it runsChrome on a tablet or counter PC, online. Same VXQN login.
Eight roles. One window. No generic admin login.
VXQN encodes the real org chart of a D2C ops floor. Permissions merge across roles, and the UI hides what you can’t do rather than greying it out. Work is pulled from a shared pool, not pushed — one customer always lands with one owner.
Built for the ops team nobody else built for.
The internal post-purchase ops team of a Shopify-first Indian D2C brand — 8 to 50 people, ~1,500 to 60,000 orders a month, COD-heavy categories — that has outgrown spreadsheets but is wrong-sized for a heavy legacy enterprise OMS.
If your team is juggling five disconnected tabs — Shopify admin, the courier panel, an NDR sheet, a returns sheet, and a COD reconciliation sheet — VXQN collapses them into one.
If you don’t have a multi-person ops team yet, VXQN is the wrong tool, and we’ll tell you so.
See if you’re a fitPlugs into what you already run.
VXQN is India-first by design — built around the stack high-volume Indian D2C brands actually use.
Orders, customers and fulfillment status sync live, both ways. VXQN reads the order the moment it’s placed and writes fulfillment back as it ships — no CSV exports, no nightly batch.
- Live order ingest (INR-aware)
- Fulfillment status write-back
- Customer history for routing
One 10-operation CourierAdapter across every carrier. Add or swap a courier in ~1 dev-day as a config row — never locked to one carrier’s panel.
- Batch pickup scheduling
- NDR automation & recovery
- PIN-code serviceability checks
Isolation an enterprise review can sign off.
app.tenant_id. A forgotten tenantId filter returns zero rows — the blast radius is bounded by the database, not by code review.AuditLog row tied to a user and timestamp. Operator data access is stamped and tenant-notified.Pay per order. Nothing to waste.
A prepaid wallet meters usage at the order level — your cost scales exactly with your volume, with no seat licenses or annual lock-in to forecast.
Pay per order. Upgrade only for isolation.
A configurable default ₹2 is metered exactly once per order lifetime — covering AWB, label, manifest, tracking, NDR and returns. No minimum billing. No per-seat tax. We only earn when your order ships.
- All 8 roles & modules included
- Unlimited users & warehouses
- Courier-neutral — Delhivery, ShipRocket, Bluedart, DTDC
- In-house labels & 5-layer returns engine
- Immutable audit log & 9 cached reports
- −₹3,000 credit float · UPI Autopay
Retail POS: ₹2,499/month or ₹7,000/quarter, from your VXQN wallet. Counter sales skip the ₹2/order fee.
See Retail POSSee the control tower in action.
Bring your Shopify store, your courier accounts, and your team. Provisioning targets under 90 seconds — right-sized self-serve onboarding, not a multi-week enterprise rollout.